A GCC, or Global Capability Center, is your own offshore team that operates exactly like an extension of your headquarters. You control the work, the culture, the processes, the quality standards and the long-term direction. Outsourcing is task-based and vendor-driven. A GCC is capability-based and company-owned in every meaningful sense. SMEs choose GCCs because they offer deeper integration, stronger accountability and better knowledge retention than any outsourcing model. 

SMEs often assume they need hundreds of employees to justify a GCC, which is not true anymore. You can start with a micro-GCC, typically 5 to 30 specialists. These compact pods are ideal for engineering, analytics, design, operations and customer support. They deliver high output without requiring huge investments or large overhead. You scale the team only when the work and roadmap demand it. 

A traditional GCC takes several months because companies must build everything from scratch. With a partner like Remote Resource®, the timeline shrinks dramatically. Expect a turnaround time of only a few days (depending on hiring scope and function complexity). We handle the legal, administrative and infrastructure heavy lifting for you so you can focus on interviews, onboarding and aligning the new team with your workflows.

SMEs have flexibility to build focused, high-impact teams. Common roles include software engineers, QA testers, DevOps, data analysts, UI/UX designers, support specialists, compliance analysts, marketing ops, finance ops and customer experience teams. Many SMEs also use their GCC to pilot new functions such as automation, reporting, AI/ML experimentation or content operations.

Costs depend on team size, seniority and tech stack. However, the total cost of running a GCC is significantly lower than hiring equivalent roles locally in Western markets. You avoid real estate investments, admin overhead, complex payroll systems and entity setup costs. With Remote Resource®, costs are transparent, predictable and aligned with your team composition so SMEs can budget without guesswork. 

No. That’s one of the biggest advantages for SMEs. You can build and operate a full GCC without creating a legal entity, hiring a compliance team or navigating India’s regulatory environment. Remote Resource® handles all legal and operational frameworks, allowing you to run your GCC with full control while they take responsibility for the administrative backend.

Quality starts with hiring. Remote Resource® curates talent intentionally instead of sending mass profiles. You choose the people who match your culture and expectations. Once your team is in place, they are integrated into your systems, tools and daily rituals. Clear communication rhythms, shared goals, collaborative ceremonies and consistent support create a unified work culture across geographies.

Scaling a GCC is smooth and incremental. You add roles when you need them, not before. The operational framework is already in place, which means expanding from 5 people to 20 or from 20 to 50+ is a controlled, low-friction process. Remote Resource® handles the recruitment, onboarding and setup work so your focus stays on growth, not logistics. 

Yes. This is one of the biggest distinctions between a GCC and outsourcing. Every person hired for your GCC works only for you. No shared resources. No split focus. No juggling projects from multiple clients. You get full dedication and long-term consistency, which is exactly why GCCs build stronger institutional knowledge than outsourced teams. 

With the right partner, extremely secure. Remote Resource® uses enterprise-grade security protocols, controlled access, strict device and network policies, time-bound permissions and compliance frameworks that meet global standards. You retain full ownership of your IP and work output. The operational layer is built so SMEs get enterprise-level security without building the infrastructure themselves.