Author: Mansat Singh

With over 20 years of experience in client management and sales, I currently serve as the Head of Client Experience. In this role, I oversee and enhance client interactions, ensuring top-notch service and satisfaction. My extensive background includes managing end-to-end sales processes across North America and Australia, as well as serving as a Business Development Manager where I led a team of inside sales representatives. My strengths lie in sales acumen, leadership, client relationship management, problem-solving, and negotiation. I have a proven track record of improving sales performance, successfully transitioning processes, upgrading software systems, and handling escalations to elevate service standards.